This Privacy Policy explains how Qbent Technologies Pvt Ltd (henceforth to be mentioned as we) collect, use, disclose, and safeguard your information when you visit our website or use our IT services. We are an India-based ISO certified & MSME registered IT Solution Provider operating from Kolkata, West Bengal, offering Software Development, Website Development, Mobile App Development, eCommerce Solutions, and Digital Marketing Services throughout the Globe.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information

When you contact us or avail our services, we may collect:

• Name
• Email address
• Phone number
• Company name
• Billing and communication details
• Any information voluntarily shared through contact forms, emails, proposal documents, or project discussions

1.2 Technical & Usage Information

When you visit our website, we may collect the following data through Google Analytics:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Cookies and tracking data

1.3 Project & Business Information

During project execution, we may collect:

• Business requirements
• Technical documentation
• Application/data access shared for development
• Credentials (only if required and with client consent)

We treat all project-related information as strictly confidential.

2. How We Use Your Information

We use the collected information for:

• Providing and improving our IT services
• Communicating project updates
• Responding to inquiries and support requests
• Preparing proposals, quotations, and contracts
• Personalizing website experience
• Marketing, newsletters, and promotional communication (only with consent)
• Meeting legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Track marketing campaign results

You can disable cookies through your browser settings, but certain features may not function properly.

4. Sharing & Disclosure of Information

We do not sell or rent your personal information.

We may share information only in the following situations:

4.1 Service Providers & Partners

With trusted third-party vendors (e.g., hosting providers, payment processors, analytics tools) under strict confidentiality agreements.

4.2 Legal Requirements

If required by:

• Law
• Court order
• Government authority

To protect our rights, security, or legal interests

4.3 Internal Business Use

For team collaboration, quality checks, and project execution with authorized internal staff.

5. Data Protection & Security

We implement industry-standard practices to protect your data, including:

• SSL encryption
• SSL encryption
• Restricted access controls
• Secure storage environments
• Regular security audits

However, no method of digital transmission is 100% secure. We take all reasonable steps to safeguard your data.

6. Data Retention

We retain your information:

• As long as necessary for project delivery
• As required by law

# For communication or support after project completion (unless you request deletion)

# Confidential project data is deleted upon client request or at the end of the project lifecycle.

7. Your Rights (Under Indian & Global Privacy Standards)

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data
• Withdraw consent for marketing communication
• Request data portability (where applicable)

To exercise these rights, contact us at the email below.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of third-party websites or services.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

For any questions regarding this Privacy Policy or to request data-related actions, please contact:

• Company Name: Qbent Technologies Pvt Ltd.
• Location: 812, Merlin Infinite, DN – 51. Street No. – 11. DN Block. Sector – V. Salt Lake. Kolkata, West Bengal, India. PIN – 700091
• Email: connect@qbent.in
• Phone: +918282080101
• Website: www.qbent.in